E. BORISOGLEBSKY, Dmitry. AN OVERVIEW OF CONCEPTUAL ANALYSIS AND DESIGN. KNOWLEDGE - International Journal , [S. l.], v. 57, n. 3, p. 353–365, 2023. Disponível em: https://ojs.ikm.mk/index.php/kij/article/view/6169. Acesso em: 18 apr. 2026.