MICHALEVA, Christina. FACTORS AFFECTING CUSTOMER LOYALTY AS AN EXAMPLE OF “DREAM POINT” HOLIDAY HOME. KNOWLEDGE - International Journal , [S. l.], v. 61, n. 1, p. 165–171, 2023. Disponível em: https://ojs.ikm.mk/index.php/kij/article/view/6546. Acesso em: 24 jun. 2026.