KOLEV, Ivelin. DIGITAL TRANSFORMATION AND INTRODUCTION OF ARTIFICIAL INTELLIGENCE IN A BULGARIAN COMMERCIAL BANK IN THE CONTEXT OF BUSINESS PROCESS IMPROVEMENT. KNOWLEDGE - International Journal , [S. l.], v. 63, n. 1, p. 73–78, 2024. Disponível em: https://ojs.ikm.mk/index.php/kij/article/view/6666. Acesso em: 24 oct. 2026.