Meceski, Stevco, Slavica Dimoska, Irina Joldeska, and Tatjana Dimoska. 2024. “INFLUENCE OF THE QUALITY OF INSURANCE COMPANY SERVICES TO THE LOYALTY OF INSURANCE SERVICE USERS”. KNOWLEDGE - International Journal 67 (6):1011-17. https://ojs.ikm.mk/index.php/kij/article/view/7496.