EMPOWERING AN EMPLOYER BRAND THROUGH THE BRAND'S PERSONALITY CONCEPT

Authors

  • Ivana Marković Academy of Vocational Studies of Western Serbia
  • Biljana Academy of Vocational Studies of Western Serbia
  • Mlađen Vićentić Academy of Vocational Studies of Western Serbia

Keywords:

brand, employer brand, brand personality

Abstract

In the age of globalization and increased competition, the concept of branding has found its application in many areas. Almost anything can be branded: products, services, events, places, destinations, institutions, personalities. The concept of branding was adopted by employers who saw positioning the company as a desirable place to work can attract, recruit and retain better and higher quality staff. The knowledge, abilities and skills of employees are in direct correlation with the level of satisfaction and loyalty achieved by consumers. For that reason, human capital is extremely important for every employer. In order to build an image of a desirable place to work, employers should provide both material and immaterial benefits. It is of utmost importance to provide desirable working conditions that involve adequate salaries and bonuses, workplace benefits, balance between private and business life, healthy work environment, fair relationship between employees and management, possibility of progress. The employer brand implies perceptions of working conditions by job applicants, employees and those leaving the company. Companies that have a strong employer brand reap multiple benefits: better image, lower marketing costs, greater profitability. Building an employer's brand is a strategic decision that involves defining the values an employer has in relation to competition, then placing those values with external stakeholders and ultimately, internal stakeholders. The basic principle of branding is to define a unique value – a source of differentiation. This principle is also applied in the process of branding the employer. To protect themselves from competition, employers are making an effort to find sources of differentiation in abstract elements of the brand. One of the abstract elements of the brand is the personality of the brand, which involves attributing human traits to the brand of the employer. The attractive personality of the employer brand attracts potential quality job applicants, while retaining employees by influencing a higher level of satisfaction and loyalty. Job applicants are more likely to opt for those organizations whose personality traits mirror their own. The more positive the personality of the employer brand, its reputation and image will improve, therefore, the organization will be more attractive to potential employees. The personality characteristics of the employer brand are passed on to the employees themselves, so they can feel proud and confident working for a company that has a good reputation and image in the labor market. The subject of work is the importance of building an employer's brand. By reviewing the previous literature findings, the aim of this paper is to make a theoretical distinction between the influence of the brand personality on the construction of the employer's brand. Papers on the application of the brand personality concept to the construction of the employer's brand are rare in both foreign and domestic literature, therefore the contribution of this paper will be to provide new information based on qualitative research, review and selection of available relevant literature. In addition to theoretical contributions, the work can have practical implications as it will provide information that can be useful for brand managers and human resources managers

Author Biographies

Ivana Marković, Academy of Vocational Studies of Western Serbia

Valjevo Department

Biljana, Academy of Vocational Studies of Western Serbia

Valjevo Department

Mlađen Vićentić, Academy of Vocational Studies of Western Serbia

Valjevo Department

References

Aaker, D. A. (1996). Building Strong Brands, The Free Press, New York, NY.

Aaker, J.L. (1997). Dimensions of Brand Personality. Journal of Marketing Research. 34. 347-356.

Aggerholm, H., Andersen, S., & Thomsen, C. (2011). Conceptualising employer branding in sustainable organisations. Corporate Communications: An International Journal. 16. 105-123.

Alnıaçık, E. Alniacik, U., Erat, S., & Akçin, K. (2014). Attracting Talented Employees to the Company: Do We Need Different Employer Branding Strategies in Different Cultures?. Procedia - Social and Behavioral Sciences. 150. 336-344.

Ambler, T., & Barrow, S. (1996). The Employer Brand, Journal of Brand Management, 4. 185-206.

Backhaus, K., & Tikoo, S. (2004). Conceptualizing and researching employer branding. Career Development International. 9. 501-517.

Berthon, P., Ewing, M., & Hah, L.L. (2005). Captivating company: dimensions of attractiveness in employer branding. International Journal of Advertising. 24, 151 -72.

Biswas, M., & Suar, D. (2013). Which Employees’ Values Matter Most in the Creation of Employer Branding?. Journal of Marketing Development and Competitiveness. 7. 93-102.

Blattberg, R., & Deighton, J. (1996). Manage marketing by the customer equity test. Harvard Business Review. 74: 136–44.

Carpentier, M., Van Hoye, G., & Weijters, B. (2019). Attracting Applicants Through the Organization’s Social Media Page: Signaling Employer Brand Personality. Journal of Vocational Behavior. 115.

Edwards, M. (2010). An integrative review of employer branding and OB theory. Personnel Review. 39. 5-23.

Ewing, M., Pitt, L., & Bussy, N. (2002). Employment Branding in the Knowledge Economy. International Journal of Advertising. 21.

Fournier, S. (1998). Consumers and Their Brands: Developing Relationship Theory in Consumer Research. Journal of Consumer Research, 24 (March), 343–373.

Hadi, N., & Shahjehan, A. (2018). Role of Employer Branding Dimensions on Employee Retention: Evidence from Educational Sector. Administrative Sciences. 8. 44.

Hillebrandt, I., & Ivens, B. (2012). Employer Branding and Dimensions of Employer Brands. American Marketing Association Summer Educators’ Conference. Florida.

Ilyas, M., Said, A., Alshuaibi, A., Shaari, H., Alshusibi, I., & Saraih, U. (2020). Developing Employee Brand Loyalty through Employer Branding; a Strategy to win the Unconventional War for Talent Retention. International Journal of Economic Research. 14. 2017.

Lievens, F., & Slaughter, J. E. (2016). Employer image and employer branding: What we know and what we need to know. Annual Review of Organizational Psychology and Organizational Behavior, 3, 407–440.

Lievens, F., & Highhouse, S. (2003). The relation of instrumental and symbolic attributes to a company's attractiveness as an employer. Personnel Psychology. 56, 75-102.

Lievens, F., Van Hoye, G., & Anseel, F. (2007). Organizational identity and employer image: Towards a unifying framework. British Journal of Management, 18, S45-S59.

Lievens, F., Van Hoye, G., & Schreurs, B. (2005). Examining the relationship between employer knowledge dimensions and organizational attractiveness: An application in a military context. Journal of occupational and organizational psychology. 78. 553-572.

Lim, A.S.E. (2013). The Influence of Metaphors and Product Type on Brand Personality Perceptions and Attitudes. Journal of Advertising. 35. 39-53.

Ognjanović, J. (2019). Izgradnja atraktivnosti poslodavca kao deo strategije brendiranja poslodavca. Ekonomija, teorija i praksa. 3. 53 – 68.

Rampl, L., & Kenning, P. (2014). Employer brand trust and affect: Linking brand personality to employer brand attractiveness. European Journal of Marketing. 48.

Rucci, A., Kirn, S., & Quinn, R. (1998). The Employee - Customer Profit Chain at Sears. Harvard business review. 76. 83-98.

Schiffman, L.G. & Kanuk, L.L. (2004), Consumer Behavior, Prentice-Hall, Upper Saddle River, NJ.

Singh, M., & Rokade, V. (2014). Employer Branding: A Strategic Dimension for Employee Retention. Journal of Marketing and Consumer Research. Vol.5. 44.

Slaughter, J., Zickar, M., Highhouse, S., & Mohr, D. (2004). Personality Trait Inferences About Organizations: Development of a Measure and Assessment of Construct Validity. The Journal of applied psychology. 89. 85-103.

Srivastava, P., & Jyotsna, B. (2010). Employer brand for talent acquisition: An exploration towards

its measurement. The Journal of Business Perspective. 14: 25–34.

Suresh, S., & Naresh, G. (2012). Do Brand Personalities Make a Difference to Consumers?. Procedia - Social and Behavioral Sciences. 37. 31–37.

Vijayalakshmi, V., & Uthayasuriyan, D. (2015). The Impact of Employer Branding on Employee Performance. Indian Journal of Applied Research. 5. 211-213.

Wentzel, D. (2009). The effect of employee behavior on brand personality impressions and brand attitudes. Journal of the Academy of Marketing Science. 37. 359-374.

Wilska, E. (2014). Employer branding as an effective tool in acquiring talents. Journal of Positive Management. 5. 46.

Downloads

Published

2021-04-15

How to Cite

Marković, I., Biljana, & Vićentić, M. (2021). EMPOWERING AN EMPLOYER BRAND THROUGH THE BRAND’S PERSONALITY CONCEPT. KNOWLEDGE - International Journal , 45(1), 321–327. Retrieved from https://ojs.ikm.mk/index.php/kij/article/view/5026