BUSINESS PROCESS DIGITIZATION MODELS

Authors

  • Moni Mihaylov University of Library Science and Information Technology Sofia, Bulgaria
  • Marieta Goceva New Bulgarian University Sofia, Bulgaria

Keywords:

digitalization, business structures, models, competitiveness, digital technologies

Abstract

The digitalization of business processes is a key factor in improving the efficiency and competitiveness of modern organizations. The report examines various digitalization models, which include process automation, the use of cloud technologies, the integration of artificial intelligence and machine learning, big data analytics, and the implementation of the Internet of Things (IoT).
The document begins with an introduction that highlights the importance of digitalization and its impact on modern business structures. The main part of the report presents five key digitalization models, analyzing their advantages and challenges. The benefits and challenges of digitalization are associated with the implementation of digital technologies, such as increased efficiency, optimized resource management, and reduced operating costs. At the same time, key challenges are also noted, including risks related to cybersecurity, initial investments, and resistance to change by personnel.
The need for this report stems from the growing importance of digitalization in various industries. Organizations that successfully implement digital strategies can improve their operational efficiency, reduce costs and achieve sustainable development. In conclusion, the report emphasizes that digitalization is not just a technological transformation, but a strategic necessity for modern companies, which provides competitive advantages and long
term growth. As technology advances, digitalization processes will continue to evolve and adapt to new market realities. To be successful in this transition, businesses must embrace innovation as an integral part of their strategy and invest in building a digital culture within their organizations.

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Published

2025-04-01

How to Cite

Mihaylov, M., & Goceva, M. (2025). BUSINESS PROCESS DIGITIZATION MODELS. KNOWLEDGE - International Journal , 69(1), 221–226. Retrieved from https://ojs.ikm.mk/index.php/kij/article/view/7225

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