THE IMPACT AND MANAGEMENT OF ORGANIZATIONAL CONFLICTS: ENHANCING COMMUNICATION FOR EFFECTIVE LEADERSHIP

Authors

  • Valentina Murati University “Haxhi Zeka”, Peja, Kosovo

Keywords:

HRM, conflicts, management, impact of conflicts

Abstract

This paper is focused on conflicts and will analyse different findings from literature sources about conflicts and their management. When we are a bit different in a group of people, we often feel uncomfortable or when our values, ideas, opinions that we share are different from there the first conflicts arise. Conflicts are a phenomenon that is growing more and more, especially when groups of organizations are larger and more diverse. Oftentimes, this is affecting effective communication in the work environment, creating misunderstandings that are further developing in the form of conflicts. The methodology used from this are articles and other internet sources. The following text describes how conflicts arise, what effect they have on communication and how they affect organizational groups, as well as what are the most efficient methods for reducing conflicts and achieving more effective communication for group work. A good leader and manager will know how to act in any kind of situation, not because they have those innate skills, but even though from the experience they have learned how to act.

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Published

2025-04-25

How to Cite

Murati, V. (2025). THE IMPACT AND MANAGEMENT OF ORGANIZATIONAL CONFLICTS: ENHANCING COMMUNICATION FOR EFFECTIVE LEADERSHIP. KNOWLEDGE - International Journal , 67(1), 71–75. Retrieved from https://ojs.ikm.mk/index.php/kij/article/view/7347