STRESS EXPOSURE OF HEALTH WORKERS AT THE WORKING PLACES

Authors

  • Armin Kukić University of Sarajevo Faculty of Health Studies, Bosnia and Herzegovina
  • Zarema Obradović University of Sarajevo Faculty of Health Studies, Bosnia and Herzegovina

Keywords:

stress, health workers, working place

Abstract

Health workers are exposed in increasing measures to enormous stress at the working places, especially the reason is of more and more physical and verbal attacks from the patients who receive their service, as well as from their families. The cause of stress is coming also from overtime work, lack of quality sleep, also the conflict with other health workers at work. By the nature of work, health workers are exposed to enormous stress and which is the reason that the complete system, from the users of the health care, their followers, should have more understanding through the process of health care so the stress would decrease and the work would be more successful. Inability of fulfilling the requests of surroundings, and requests that follow the line of work could lead to professional stress of the health workers.
The aim of the paper is the overview of available professional and scientific literature and showing the ways in which the health workers are exposed to stress in working places. The paper is developed as an review article.
The materials of research are the papers published in relevant database in period from 2017. until 2025. The analysis of these papers results confirms that health workers are exposed to various kinds of stress at working places. The authors notice that the health workers, besides the exposure to physical and verbal attacks, and work in shifts, the most stressful is lack of medical personnel and emotional fatigue. To decrease exposure to stress of health workers at their working places, it is necessary to educate workers about stress, and in which manner stress affects the quality of their lives. The direct talk about issues which are encountered by health workers, and to initiate positive thinking about themselves and the situations too which happen at. In the end, if necessary, the authorized institutions should initiate free psychological advising of workers.

References

Alkhawaldeh, J. M., Soh, K. L., Mukhtar, F., Peng, O. C., Alkhawaldeh, H. M., Al-Amer, R., & Anshasi, H. A. (2020). Stress management training program for stress reduction and coping improvement in public health nurses: A randomized controlled trial. Journal of advanced nursing, 76(11), 3123–3135. https://doi.org/10.1111/jan.14506

Baumann, H., Heuel, L., Bischoff, L. L., & Wollesen, B. (2023). Efficacy of Individualized Sensory-Based mHealth Interventions to Improve Distress Coping in Healthcare Professionals: A Multi-Arm Parallel-Group Randomized Controlled Trial. Sensors (Basel, Switzerland), 23(4), 2322. https://doi.org/10.3390/s23042322

Cooper, C. and Hart, P.M. (2001) Occupational Stress: Toward a More Integrated Framework. In: Anderson, N., Ones, D.S., Sinangil, H.K. and Viswesvaran, C., Eds., Handbook of Industrial, Work & Organizational Psychology, Vol. 2, Sage Publications Ltd., Thousand Oaks, 93-144.

http://dx.doi.org/10.4135/9781848608368.n6

Cortes, M. L., Louzado, J. A., Oliveira, M. G., Bezerra, V. M., Mistro, S., Medeiros, D. S., Soares, D. A., Silva, K. O., Kochergin, C. N., Carvalho, V. C. H. S., Amorim, W. W., & Mengue, S. S. (2022). Association between perceived stress and health-risk behaviours in workers. Psychology, health & medicine, 27(4), 746–760. https://doi.org/10.1080/13548506.2020.1859567

Ghio, L., Patti, S., Piccinini, G., Modafferi, C., Lusetti, E., Mazzella, M., & Del Sette, M. (2021). Anxiety, Depression and Risk of Post-Traumatic Stress Disorder in Health Workers: The Relationship with Burnout during COVID-19 Pandemic in Italy. International journal of environmental research and public health, 18(18), 9929. https://doi.org/10.3390/ijerph18189929

Gómez-Aranda, C., García-Pérez, A., González-Aragón, Á. E., & Reyes-Jiménez, O. (2021). Asociación entre estrés laboral y dependencia nicotínica en trabajadores de la salud [Association between occupational stress and nicotine dependence in in health workers]. Revista medica del Instituto Mexicano del Seguro Social, 59(6), 510–516.https://pubmed.ncbi.nlm.nih.gov/34908425/

Gonzalez Delgado, M., Cortes Gil, J. D., Rodriguez Araujo, D. L., Mira Solves, J. J., Rodriguez Gallo, E. B., Salcedo Monsalve, A., Arrieta Arteta, L. A., Villalba Toquica, C. D. P., & Morales Ruiz, J. C. (2023). Acute Stress in Health Workers in Colombia 2017-2021: A Cross-Sectional Study. International journal of public health, 68,1606274.https://doi.org/10.3389/ijph.2023.1606274

Knežević, B, i dr.: Čimbenici stresa i radna sposobnost u radiološkoj profesiji, Udruga Split zdravi grad, 2008.https://www.croris.hr/crosbi/publikacija/prilog-skup/543324

Korczak, D., Huber, B., & Kister, C. (2010). Differential diagnostic of the burnout syndrome. GMS health technologyassessment, 6,Doc09.https://doi.org/10.3205/hta000087

Li, Y., Scherer, N., Felix, L., & Kuper, H. (2021). Prevalence of depression, anxiety and post-traumatic stress disorder in health care workers during the COVID-19 pandemic: A systematic review and meta-analysis. PloS one, 16(3), e0246454. https://doi.org/10.1371/journal.pone.0246454

Lucas-Hernández, A., González-Rodríguez, V. D. R., López-Flores, A., Kammar-García, A., Mancilla-Galindo, J., Vera-Lastra, O., Jiménez-López, J. L., & Peralta Amaro, A. L. (2022). Estrés, ansiedad y depresión en trabajadores de salud durante la pandemia por COVID-19 [Stress, anxiety, and depression in health workers during the COVID-19 pandemic]. Revista medica del Instituto Mexicano del Seguro Social, 60(5), 556–562. https://pubmed.ncbi.nlm.nih.gov/36048869/

Masoud, P; Farahmand Pour, H: Explaining the Relationship between Job Burnout and Job Satisfaction among Employees of the Social Security Organization of Kerman Province, International Journal of Economy, Management and Social Sciences 2014;3(12):834-839. https://www.jhrs.ir/article_105968_en.html

Sarigül, A., Kaya, A., Aziz, I. A., Yıldırım, M., Özok, H. I., Chirico, F., & Zaffina, S. (2023). General work stress and suicide cognitions in health-care workers: mediating effect of hopelessness and job satisfaction. Frontiers in public health, 11, 1254331. https://doi.org/10.3389/fpubh.2023.1254331

Downloads

Published

2026-02-13

How to Cite

Kukić, A., & Obradović, Z. (2026). STRESS EXPOSURE OF HEALTH WORKERS AT THE WORKING PLACES. KNOWLEDGE - International Journal , 74(4), 517–522. Retrieved from https://ojs.ikm.mk/index.php/kij/article/view/8126

Most read articles by the same author(s)

1 2 > >>